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Pfaff Creative Sensation Pro Review (2023 Update)
Note from the Editor: This Pfaff Creative Sensation Pro review was originally written in 2013, and has been revised and updated in 2023. This product is now retired. We have added similar alternatives such as Janome Horizon Memory Craft 9850, Janome Memory Craft 500E, and Brother Inno-vis NQ1700E.
Less than 24 hours after reviewing the brand new Pfaff Creative Sensation Pro, I had the unexpected pleasure of sitting in on a demonstration of this machine at Cynthia’ Fine Fabrics in Tamarac, Florida. SVP Educator, Deb North, dropped by to show off all the new features on the Pfaff Creative Sensation Pro.
Pfaff Creative Sensation Pro Overview
The Pfaff Creative Sensation Pro is a top-of-the-line sewing and embroidery machine by Pfaff, offering an extensive range of features such as a large embroidery area with preloaded designs and custom design import options, a wide selection of built-in sewing stitches, a user-friendly touchscreen display, automatic thread tension and needle threading, the Integrated Dual Feed (IDT) system for even fabric feeding, and potential extras like an extension table for larger projects. With USB and computer connectivity, the machine keeps up with modern technology and provides a built-in sewing advisor for added convenience, making it a powerful and versatile tool for sewing and embroidery enthusiasts.
This product is now retired. We recommend trying out alternatives that we have added to this post.
There are plenty of white sewing machines out there, but the Pfaff Creative Sensation Pro is a brilliant, bright, snow white.
When you turn it on, the bright LED lights are accented with cool lime green and lavender flowers on the large full color LCD touch screen. Even the stylus mount has a green glow.
There are very few buttons. Almost everything is sensor touch instead. As you select various functions: presser foot up or down; start/stop; needle up/down; stop, a green light comes on to illumine the function in use.
The large LCD touch screen is bright and almost beacons to you to try it out and the on board stitch selection guide beneath the lid is easy to see – even without a pair of reading glasses.
What are some alternatives for Pfaff Creative Sensation Pro?
We have mentioned in this review that the Pfaff Creative Sensation Pro is a retired product. Here are some alternatives that we recommend instead.
Are you searching for a compact-size embroidery machine? Then, with Janome Horizon Memory Craft 850, your hunt just ended. The machine can impress you with its versatility and abundance of great features. It consists of sewing and embroidery modes, allowing you to easily switch between the skills. Moreover, the machine provides you with up to 200x 280mm hoop capabilities to ensure precision, especially during embroidery, and the latest needle threading system lets you do some vibrant stitching.
- A wide array of more than 200 built-in stitches
- 175 embroidery designs
- Sturdy frame to manage hard fabrics
- Editing capabilities
- Prompt touchscreen for easier navigation
- Expensive, especially for beginners
- Slow speed of embroidery
The Janome Memory Craft 500E empowers designers to express their unique style through personalized, embellished, and monogrammed creations. Its intuitive features, including a full-color touchscreen and on-screen editing functions, offer unparalleled convenience. With a maximum embroidery size of 7.9" x 11" and 160 built-in designs, this machine caters to intricate projects. The automatic thread cutter, advanced needle threader, and USB import capability enhance efficiency. Navigating through its advanced features is seamless, thanks to the vivid and user-friendly LCD color touchscreen, making the MC500E a versatile and inspiring tool for creative endeavors.
- Empowers designers with personalized, embellished, and monogrammed creations
- Full-color touchscreen and on-screen editing functions for unparalleled convenience.
- Maximum size of 7.9" x 11" accommodates intricate projects
- Some users, especially beginners, might find the advanced features a bit overwhelming
This model by brother is a feature packed commercial device that gives you access to over 5000 optional design options from iBroidery.con besides the ones available onboard. It also has inbuilt memory to store your patterns and designs. 2 LED lights have been built-in for visual convenience alongside advanced needle threading mechanism and automatic thread tension to ensure adequate precision. The majority of features on thai model si automatic and set up to the user’s convenience. The quality of delivery is excellent and snooth and the device works incredibly fast saving you a considerable amount of time. A large work area is provided to accommodate larger sewing and embroidery projects. The working area is also well illuminated with LED lights.
What are the features on Pfaff Creative Sensation Pro?
- 693 decorative and utility stitches
- 363 embroidery designs
- 30 Stacking stitches
- 16 Ribbon stitches
- 8 alphanumeric fonts
- Shape and stitch creators
- Increased embroidery speed
- Thread metering system works well with specialty threads
- Hi definition screen
- Screen saver
- Easily switch between embroidery and sewing modes
- Sew with embroidery unit in place
- Precise position embroidery
- Maximum stitch length 12mm
- Maximum stitch width 9mm
- Straight stitch plate sensor
- Color block merge
- Auto save
- Undo-redo embroidery stitch
- Mirror/rotate stitches
- Stitch grouping
- Embroidery design resize
- Baste in the hoop
- Color editing
- Electronic knee lift
- 37 needle positions
- Stitch tapering
- 2 USB ports
- Capability to sew all stitches in the embroidery hoop
Working on the Pfaff Creative Sensation Pro
Winding the bobbin and threading the Pfaff Creative Sensation Pro is very user friendly. The interesting thing is the way it is constructed inside.
The tension discs and threading mechanism is designed specifically for handling any type of specialty thread you want to use.
It’s called a metered threading system, and the secret lies in the way the inside threading mechanism on the Pfaff Creative Sensation Pro is constructed.
It was indeed a real treat to have been able to play around with the Pfaff Creative Sensation Pro a little bit before returning the next day for the demonstration by Deb North, the SVP Educator who visited Cynthia’s Fine Fabrics to show off all the machine’s new features.
In a one-on-one with Cynthia, I learned that the Creative Sensation Pro could be programmed so you could touch the start/stop icon to lower the presser foot, tie off the beginning of the seam and sew, then touch the reverse icon to stop sewing, tie off the end of the seam and cut the threads.
The stitch selection process is also quite user friendly.
The decorative and utility stitches on the Pfaff Creative Sensation Pro, including the ribbon stitches, are divided into six clusters.
The first cluster consists of utility stitches and buttonholes.
Clusters two through five are decorative stitches and the alphanumeric fonts.
Cluster six primarily consists of the stacking stitches along with ribbon and framing stitches.
To identify the stitch you want, start with the quick reference guide beneath the lid of the Creative Sensation Pro.
Then touch the menu icon on the touch screen and select the menu cluster where your stitch is located. Next, toggle through the designs until you find the precise design you want.
The stitch will appear on the left side of the screen along with the default settings for length and width.
If the preset settings are not to your liking, use the icons on the screen to adjust your stitch length and width to suit your needs.
During the actual review, I didn’t sample the ribbon stitches, but I did sample several of the utility and decorative stitch options.
I am happy to report that each and every stitch I sampled came out perfectly. I did notice, however, that when sewing at top speed, there was a little more vibration than I am comfortable with.
During the demonstration, Deb showed us how to create ribbon stitches. The process is a little tricky, but once you get the hang of it, it’s really a lot of fun.
Which fabrics work on the Pfaff Creative Sensation Pro?
| Fabrics that work | Fabrics that don’t work |
|---|---|
| Natural fibers/cotton-linen-wool Fine fabrics/silk-satin-taffeta/velvet Synthetic fabrics/blends-rayon-polyester Knits(Medium to heavyweight only) Upholstery Extra thick fabrics or multiple layers | Leather/suede Fur Reptile skin Canvas/Twill Plastic/Rubber |
What are the accessories that come with Pfaff Creative Sensation Pro?
Standard accessories
- 11 snap on presser feet
- Fancy stitch foot
- Blind hem foot
- Zipper foot
- Sensormatic buttonhole foot
- Manual buttonhole foot
- Embroidery/Sensormatic free-motion foot
- Dynamic spring foot
- ¼” quilting foot
- Maxi-stitch foot
- 3 embroidery hoops
- 120mm x 120 square
- Master hoop – 240 x 150mm
- Creative Deluxe hoop – 360 x 200mm
- 2 needle plates
- Multi-purpose
- Straight stitch
- Embroidery software packages for PC or MAC
- Lint brush
- Seam ripper
- Extra bobbins
- Extra needles
- Set of 4 cutwork needles
- Screwdriver
- Embroidery collection notebook
- Owner’s manual
- Complimentary software downloads
- For Windows 7 and 8
- 6D Embroidery machine communication
- 6D QuickFont
- 6D Explorer Plug in
- For MACs
- TruEmbroidery software
Optional accessories
- Metal embroidery hoop
- Grand endless embroidery hoop
- Quilters’ hoop [200 x 200mm]
- Grand dream hoop [360 x 350mm]
How to maintain the Pfaff Creative Sensation Pro?
| Maintenance activities | After each use | Monthly | Once each year | As needed |
|---|---|---|---|---|
| Clean race hook and feed dogs | Yes | No | No | No |
| Wipe head with soft dry cloth | No | No | No | Yes |
| Wipe head with soft damp cloth | No | No | No | Yes |
| Lubricate | No | No | No | No |
| Service by sewing machine repair professional | No | No | Yes | No |
Pfaff Creative Sensation Pro Summary
To conclude my review, the Creative Sensation Pro is the next generation in the Pfaff Creative line and has all the best features of all its predecessors.
The Pfaff Creative Sensation Pro is possibly one of the best in its class. It sews, embroiders, quilts and does it all with the user in mind.
While reviewing the Pfaff Creative Sensation Pro, I found that the bright lights, the easy to use touch pad and function icons are among the most user friendly features I have seen on a sewing machine in quite a while.
An added bonus for those who purchase the Pfaff Creative Sensation Pro before December 31, 2013 is a gift of a Swarovski crystal bracelet, presser foot charm and stylus valued at $800.
I had an opportunity to use the stylus and actually handle the bracelet and charm. The quality of workmanship that went into creating these gifts is excellent.
Back to the machine…. The Pfaff Creative Sensation Pro is user friendly, but I wouldn’t recommend it for anyone who is not at least at the intermediate level when it comes to sewing skill.
There is simply too much to remember and there are too many sensitive components to this machine for a beginner to manage.
The sensitive touch of the function area and the steps required to select the right stitch at the right time could very well convince a novice that sewing is too complicated and walk away from sewing altogether.
With that in mind, I recommend that anyone who purchases a Pfaff Creative Sensation Pro take advantage of the classes offered by local dealers to make sure they get the full benefit of learning all that this machine can do.
As I said… it sews, embroiders and quilts. As long as I’ve been sewing, I looked at some completed ribbon stitchwork and wasn’t absolutely certain how they managed to pull it off until sitting in on Deb North’s demonstration.
After watching her explanation, it was easy to see how simple the process really is. In my opinion, anyone who is willing to spend as much on a sewing machine as they would on a used car, they should take advantage of all the classes and demonstrations available to them.
The added benefit of getting an $800 piece of jewelry that matches your sewing machine is a huge plus for some. If you are in the market for an up to date sewing, quilting and embroidery machine, you owe it to yourself to take a look at the Pfaff Creative Sensation Pro. Even if you don’t purchase one in time to get the gift of Swarovski crystal, I don’t think you will be disappointed with its performance.
Pfaff Creative Sensation Pro Review
Summary
The Pfaff Creative Sensation Pro is a sewing and embroidery machine that was released in 2013. It has a 5″ color LCD touch screen, 1,400 built-in stitches, 100 embroidery designs, and a large embroidery field of 7″ x 12″. It also has an automatic needle threader, quick-set, top-loading bobbin, and a variety of other features that make it a versatile machine.
It is a good option for those who are looking for a machine with a variety of features and a large embroidery field. However, it is important to note that it is an older machine, so it may not have all of the latest features of some newer machines.
One of the standout features of the Pfaff Creative Sensation Pro is the IDT Dual Feed System, which helps to feed the fabric evenly through the machine, which can be helpful for sewing difficult fabrics or getting consistent stitches.
Overall, the Pfaff Creative Sensation Pro is a good sewing and embroidery machine for those who are looking for a machine with a variety of features and a large embroidery field. However, it is important to note that it is an older machine, so it may not have all of the latest features of some newer machines.
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Happy Stitching.
Would like to make a correction on this review. There IS a speed control selection on this machine. It is available in both sewing and embroidery mode. It may not have been shown in your “tour” but it is there.
Linda –
Thank you very much for the information. I will see that the correction is made immediately.
Well here it is more than five years later and the correction still has not been made
I have several Pfaff machines and I love them all starting with the #7550, #7570, #2144, CV, and 2 CS, and I just bought the Passport a couple months ago. They are working great
can you tell me the pros and cons of the 7570? I am looking into purchasing a used one and info would be helpful.
Hi Vicki , My name is Linda and I’m looking to sell My Pfaff 7570. I have many added equipment that I can sell with the machine. Its a solid sewing machine and excellent embroidery system. I have the 3D embroidery software package also. I have a carry bag and few more extras. Let me know if interested.
Thank you for your review. I also have several Pfaff machines and just got the Pro this week. I’m finishing up some Christmas things and am very pleased with my purchase.
and Yes, it does have a speed control. I see you’ve not made that correction yet.
nes
Year and half after I wrote the above comments I see you still haven’t made the correction regarding the speed control. It is a shame you are disseminating such false information to your readers and a disservice to the Pfaff company.
This machine is just simply amazing and very user friendly. The embroideries come out perfect and the regular stitches are beautiful. The screen is bright and easy to navigate through. The built in features are simple and placed where they make sense to the users. I am very happy with this purchase and cannot find any reason to give any negative reception on my end.
I have enjoyed the Creative Sensation Pro for three months and I love it. I have NO ISSUES with it, it is faster, QUIETER and easier than any of my previous Pfaff Machines. The training is imperative, as it would be if you just bought your first ever computer. But if you know how to quilt, sew, design and embroider, this is the ONLY machine I can honestly recommend for an accomplished sewer.
I also have the Pfaff CS Pro and love it. I have now been using it for a little over six months, what is wrong with it? NOTHING it is perfect and has NO VIBRATION ever. I have my moms old machine & that vibrates. But a machine of this value, quality and price I would never place it on anything but a very substantial table or desk to use. As for the Hoops, the measurement read out is my choice in my software.
We also have the best IDT (walking foot) system in the industry, forward or reverse it works and nothing to place on the machine, it is always there. I have owned Pfaff’s for over 25 years, I would buy nothing else. they just plain work perfectly.
I own a pfaff 2134 and babylock the pfaff embroiders better. The problem is SERVICE. The nearest authorized service center is 81 miles away.
There is speed control, right on the screen.
I notice just about every review of every machine is high. Are you reviewing these machines or just rubber stamping them. I bought the 830 LE based on reviews and I found it anything but great as did many others. If all your reviews rate everything high pretty soon you have to wonder if you are being critical enough in the reviewing process. Every machine is not 5
hallo. have a husqvarna diamond and Pfaff creative sensation pro. I have a problem. I have a usb with embroidery from secrets off. The Husqvarna will read all the colours but the Pfaff not. I dont understand it!!
Gr. Hanne Jans The netherlands
Hello Hanne –
Thank you for visiting Sewing Insight.
Unfortunately, in some cases, you will find that software not purchased from the machine manufacturer does not function perfectly. This is quite possibly the case here. If it works with the Husqvarna/Viking Diamond but not for the Pfaff, I suspect there is a minor hiccup in the communication between the Secret software and that of the Pfaff Creative Sensation Pro.
Perhaps if you contact the store where you purchased your Pfaff Creative Sensation Pro, the staff there might be able to help you resolve the issue.
Happy Stitching.
When you downloaded the software, did you download the version that ends with the vp3 format? This is for the Pfaff software.
When you download software from a website or onto a USB drive you must choose a “Format”. (Usually a drop down box or a box to click on.) The format for your Husqvarna is different than for a Pfaff. It is like speaking a foreign language to it when you plug in the USB from your other machine.
EITHER GO BACK AND DOWNLOAD THE PROGRAM COPY ENDING IN vp3, if possible, or find a different program written for Pfaff.
Today, most CD’s or downloadable software from the internets comes in every machine’s format. You then chose which one to add to your USB or via USB cable to you machine from your computer.
Purchased the machine April 2014 took 4 weeks to get, When the machine arrived at the dealer right out of the box it did not work. Machine was sent back took 3 weeks to get a new machine. That machine worked 20 days, We took the machine back to the dealer in the beginning of July. The machine sat at the dealer over 3 weeks waiting for Pfaff to send a “special” return box. It is now the middle of Sept and we were just told they Pfaff have the machine and is in line for repairs.
Stay away from Pfaff the do not care about their customer.
Dear Al calef –
Thank you for visiting Sewing Insight.
I am very sorry that you are encountering this problem. I doubt if there’s anything I can do from the US, but I will share your experience with the dealer where I review new Pfaff machines. I will contact you at once if she is able to offer any ideas or suggestions as to how to work this out to your satisfaction.
Happy stitching.
I have been a Pfaff fan for over 20 years, and currently have my first one purchased in 198? and a CS a couple of years old. I have been sewing over 50 years and expect my machine to be a workhorse. The old Pfaff certainly is. I have been less impressed with the CS. It does a beautiful job in the embroidery area, and I truly enjoy all the whistles and bells, but I expected this to be my quilting partner and it is just too “picky” to make a good partner. It has a great workspace – larger and well lit, but keeping stitches consistent over the varied levels of fabric in quilts is not good – even in regular (feed dogs up) mode. My (very knowledgeable) repairman guided me in using very large needles to quilt – which helps but creates other problems. Even working on small quilting projects, requiring the CS to sew over bulky seams, it gets “tired” and stops to “rest” (it literally tells me on the screen!)… I suspect the computer hits an overload or something of that sort. Anyway, I am thinking this brand may not be the tough machine I used to know or at the least is not keeping up with quilters’ needs as well as other brands may be doing, so will be looking around to replace it, I suspect.
Hi Darla,
I have also had Pfaffs for over 40 years and loved them. I have my original Pfaff that is now over 40 years old and works perfectly but unfortunately replacement parts are no longer available. I have encountered the same issues as you are experiencing the new machines don’t like bulk, I was trying to repair the zipper in a pair of my sons jeans and the machine came up with a message that said the motor was overloaded.
After turning the machine off and back on again a couple of times it still would not work the timing was completely out. Upon returning the machine to the dealer I was told this was an inbuilt protection to stop us damaging the machine it cost me $125 to have the machine serviced and the timing re done this has now happened to me on three other occasions hence if I have any heavier jobs to do I get out the “old work horse”or use my industrial machine.
I agree with you, when you spend this much money on a machine you expect it to perform as described which includes automatically going from fine to heavy weight fabrics with out adjusting tensions, I would not do this anyway as I use different needles for fine fabrics than I do with denim.
I have been making my own jeans and repairing zippers in other peoples “Favorites” for as long as I can remember. I too find this very disappointing. I also find the more computer functions they add to the machines the more noisy they are when they sew.
Finally pocked up my new Creative Sensations Pro and have sewn on it for a total of 3 hours. While I was pinning my quilt the sewing machine stated to run all on its own. I thought that maybe I did something wrong so I powered it off an on again and made sure the start stop buttons were disabled. Left the room for an hour to do something else and came back only to find that the machine was sitting there running on its own again. Do I have a lemon?
I got this machine less than a month ago. I’ve had exactly the same problem with the machine running on its own almost from the beginning. It happens at random. Dealer at first told me I must be doing something wrong. He said these machines are ‘Mercedes of sewing machines’. Nevertheless it kept happening. I thought perhaps there was something wrong with the foot control. He said there is nothing wrong with the foot control but he eventually gave me a new foot control. But the problem continued to happen. He said to bring it in for repair. I felt this was a new machine and I should get a refund. In addition to this problem, the automatic needle threader hasn’t worked from the beginning. Dealer made an adjustment but this didn’t resolve the problem. He said he’s waiting for a part for this threader that should fix it (part wasn’t ordered before I brought up problem with threader for my machine). So it must be a common problem. For such a high-priced machine to have these kinds of problems is bad. I’m very disappointed with this machine and with Pfaff. I’ve contacted Pfaff. We’ll see if they help me get a refund.
I am a happy owner of several PFAFF machines including the Passport, the Creative Sensation, the long arm, a serger, and recently the Creative Sensation Pro. I’m happy to see that the Pro users have not been having problems so perhaps my machine or my techniques are the problem. I have actually had the Pro replaced for a new one and the problem is reduced but still present. I have problems with threading the machine when embroidering so that the thread either doesn’t get into the tension discs correctly or it seems to become displaced. The result is lower loops beneath the fabric. I never had this problem with my Sensation and have done a lot of embroidery so I didn’t think it was my technique. I’m searching the on-line reviews to see if anyone else is having this problem.
Sue Dawson — My dealer told me to make sure the presser foot is raised when threading the machine. I’ve done that since I had that same problem and it has not been an issue since.
Thank you for your response, Karen. I’m pretty sure that I keep the presser foot raised when threading the machine. I had my dealer watch me and my technique to see what I might be doing wrong, and she said I had that part down. I’m going to take it back in for another look at my dealer. I have put it away and gone back to my Sensation, which does and always has, sew absolutely perfectly. I will keep trying to figure this out!
My Creative Sensation Pro developed a SERIOUS problem after a few months of use — my needles started breaking and I couldn’t seem to tighten them enough. I could literally pull some needles out with my hands. Finally, after many broken needles and back to dealer for repair, she discovered the bar holding the needle was cracked, and as I tried to tighten, I was making the crack wider! This was scary and could potentially be very dangerous. It seemed to be working fine after the repair, but now after about a month, I have broken two needles again, and I am afraid of what might be happening.
What is the price of Pfaff creative pro?
VMware ACE 2.7.5 which was released on October four, 2011 is the final replace of
VMware ACE.
I traded in my Creative Vision 5.5 for the Creative Sensation Pro in December 2015. I barely used it until just recently (only have 6 hrs. on it at this point in time). I’ve already had it in for repairs…the IDT was not in alignment and the service tech adjusted other items as well. Well, now I have to take it in for further problems…lower thread not cutting, tension is off, and the arm that holds the hoop grinds. The Pfaff service tech has had nothing good to say about this machine. This makes me totally sad since this is my 4th Pfaff and prior to this machine, my Pfaffs have worked exceptionally well. I’m told that since they are now made in China, the quality has gone down the drain. I’m hopeful after the next visit to the repair shop, it will work as it should.
any one getting cracks in the clear facing of the creative sensation pro left it for service and on return it had small crack l thought they had hit it with something but to my surprize there’s more cracks . love this machine but the cracks spoil it
Yes mine had them too.
Hi I had one when I bought new in the box and got another one on the right side after embroidering and after the screen and plug side was very warm.
When you embroidery does it get warm.
Does yours have fan I don’t hear any fan on my machine
The CSP does too have speed control adjustments. It is on the screen and looks like an upside down wedge with lines in it. I slow mine down when I embroidery. I had had this machine for 2 years now and I am still learning things it can do. I just love it.
I don’t know how to attach a video of what is going wrong with my Creative Sensation Pro that seems to be difficult for my dealer to repair as I had it in the shop in April of 2017 for the same problem. The color Touch screen jumps all over the place when I am using my machine. Makes it very hard to use the machine when you can not see what stitches you are on.
What would you recommend I do to get this problem fixed? I have a maintenance agreement with the dealer but am unhappy with the service that they are providing.
I have been a Pfaff customer for over 40 years and am really disappointed in the problems I am having with this machines.
I bought the machine new in Dec. of 2015.
The best machine I have had is the 1222 E which is still working great for me. Seems in the last few years your quality has really changed.
I feel when I pay this much for a machine it should worked for me.
Your help would greatly be appreciated.
Model #28361116
Virginia Held
vkmh34@q.com
253-961-8879
I purchased a creative pro primarily on the Pfaff name. I HATE, HATE, HATE, THIS MACHINE. It has never worked properly. The tech that worked on the machine from Sew Vac in Maryland was rude and condescending. It took 3 trips to the shop to get it to sew and I have never trusted this machine enough to try to embroider since straight stitch and zig zag is such a problem. It will only use specific, very expensive by the way, thread brands and now something has striped in the machine and I cannot get in to have the nasty tech to have it looked at due to the virus. My advise to anyone wanting a good machine to got anywhere else but Pfaff.
Need a usb embroidery stick for a PFAFF CREATIVE SENSATION